How Do I Contact Customer Support?

Are you needing help or have questions you can't answer here, our Customer Support team can help!

If you booked an experience and have questions about your reservation:

• Please first refer to your booking confirmation email, which includes the experience details.

• If you need help with your Peek.com account, checkout experience, other questions you may contact Peek.com Customer Support: consumersupport@peek.com

• We will reply within 2 business days!

If You Are a Peek Pro Partner (Operator)

For questions about using Peek Pro or managing your business with Peek Pro, review this article: I’m a Peek Pro Partner — Where Can I Find Help?
 

What to Bring to Your Interaction With Support

Details surrounding your order / booking.

We are happy to connect you with the operator should there be any questions. Please have your information ready of what was booked, for when, email address and name used in the booking.

Screenshot of experienced issue

If this is regarding a potential bug in the system, please provide as much information as possible about the issue you are experiencing.